Behind every successful program are the individuals who make it happen. At Signature Pointe, we are lucky to have a compassionate Patient Navigator, Neil Burum, to help our residents maintain their health and wellness while at Signature Pointe and after they return home.
As residents enter our community, they are greeted by Neil to help coordinate their care. He monitors their progress, as well as helps prepare them for the discharge process by giving them information about support services and home healthcare. He provides the personal connection for our residents and is their dedicated advocate to ensure their needs are met and they have the resources needed for success once they return home.
Neil acts as the residents’ personal liaison when they discharged to ensure they receive the care they need at home. As a complimentary service to all of our rehabilitation and short-term skilled nursing residents, Neil makes personal home visits and follow-up calls as he continues to support residents’ needs to ensure a successful transition home. The ultimate goal of the program is to work with residents to anticipate their needs once they return home and address them as quickly and fully as possible.
His compassion and caring-heart are paramount to providing our residents with the best care possible. Neil believes encouragement is key. It is his job to do everything he can to provide residents and family members with the education and training needed following their care at Signature Pointe to continue their journey of recovery and wellness.
Our Patient Navigator uses all the tools at his disposal to help patients feel empowered to focus on their health and wellness in order to help prevent hospitalization.
He focuses on the common causes of hospitalization and works to prevent them. These common critical areas include:
• Home Health Care Needs
• Equipment Needs
• Food & Nutrition
• Routine doctor visits
Through frequent check-ins and one-on-one assistance, it is his goal to provide peace of mind and confidence for the future.
We are proud to offer our residents the highest level of care, and none of it would be possible without the empathy and dedication of our free Health and Wellness Navigation™ Program led by our full-time Patient Navigator.
Place your trust in Signature Pointe. Everything from our deeply dedicated staff to our desirable location make our senior living community one of the best.
We encourage you to visit Signature Pointe in-person and see the difference our level of care can make for your loved one’s future. Contact us today to schedule a virtual tour.